Work out the right "free shipping on orders over $X" amount for your online store, one that grows your order value without eating your profit. Works for Shopify, WooCommerce and any US e-commerce store.
A free shipping threshold is the minimum order amount a customer has to spend to get free shipping, like "Free shipping on orders over $50." Orders below it pay for shipping. Orders above it ship free.
Stores use it for two reasons. It removes the surprise shipping charge at checkout, and it nudges shoppers to add one more item to qualify. That raises your average order value (AOV), which is what pays for the free shipping.
The right threshold is the order size where the profit on the extra items a customer adds is enough to cover your shipping cost.
Your average order is $60, shipping costs you $8, and your margin is 50%.
The calculator above does these steps for you.
A good free shipping threshold is one most shoppers can reach with one more item. A common rule of thumb is 15–30% above your average order value. If your AOV is $50, that means somewhere between $58 and $65.
Two quick checks tell you if your number is right:
Once it's live, test it for 2–4 weeks and watch conversion rate, AOV and profit per order. Pick the threshold that makes you the most profit, not the one with the highest conversion rate.
US shoppers compare you to the big retailers, so it helps to know what they offer:
| Retailer | Free shipping minimum (no membership) | With membership |
|---|---|---|
| Amazon | $35 | Prime: no minimum |
| Target | $35 | Target Circle Card: no minimum on most items |
| Walmart | $35 | Walmart+: no minimum |
Don't copy their $35 number. Their order volume gets them shipping rates a small brand can't match. Use your own costs and margin to set your threshold. If yours ends up higher, that's normal for a DTC brand.
Then let shoppers know. Put it in your announcement bar, and add a free shipping progress bar to your cart ("You're $12 away from free shipping"). Many Shopify themes and apps have one built in.
Flat rate shipping charges every order the same fee, like $6.95. It's simple, but the charge shows up at checkout and can cause shoppers to abandon their cart.
Free shipping with a threshold combines both: small orders pay a flat rate, and bigger orders ship free. For most stores this works better than flat rate alone or free shipping on everything, because the threshold helps raise order value and your costs stay covered.
It's worth it when you set the threshold right. Free shipping with no minimum can wipe out the profit on small orders. A threshold based on your real costs lets you offer free shipping and still make money on every qualifying order.
It's usually not worth it if your margins are very thin or your products are heavy and expensive to ship. If the calculator gives you a threshold far above your average order, fix pricing or shipping costs first.
It's the minimum amount a customer has to spend to get free shipping. For example, "free shipping on orders over $50" means $50 is the threshold.
Add your average order value to your shipping cost divided by your profit margin. With a $60 average order, $8 shipping and a 50% margin, that's $60 + ($8 ÷ 0.50) = $76. Round it up to $80.
A good starting point is 15–30% above your average order value. Roughly 30–50% of your current orders should already be above it.
Amazon, Target and Walmart all use $35 for non-members. Smaller DTC brands usually need a higher threshold because their shipping costs more per order. Base yours on your own numbers.
It usually raises conversion rate, and a threshold raises average order value too. The best way to know for your store is to test it for a few weeks and compare profit per order.
No. Use your average order before shipping and sales tax. Sales tax goes to the state and isn't your revenue.
Yes, if you use a threshold. It keeps you competitive with big retailers while making sure the extra items shoppers add pay for shipping.
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